Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. Where we are now: We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. In 2025, HeliosX helped treat over 1.7 million patients worldwide. We reached £781m in revenue, delivering 337% year-on-year growth and cementing our position as the clear market leader in the UK. In 2025 our weight-loss treatments helped our patients lose 8.5 million kilograms of excess weight; contributing to an estimated 1,300 fewer cardiac events. That’s not just growth; that’s measurable, life-changing impact at scale. We're operating across four markets, with successful launches in Germany and Canada, and growing our reach in the US. Where we’re going: 2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale. There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality! About the role: Are you a motivated and organised individual who thrives in a fast-paced environment? We’re looking for a Packing Supervisor to help keep our packing operations running smoothly and efficiently. In this key role, you’ll support the day-to-day running of the packing area, ensuring every order is completed accurately, safely, and on time. Working closely with the Packing Team Leader, you’ll coordinate the packers on shift, maintain workflow, and uphold our high standards of quality and safety. This is the perfect opportunity for someone who enjoys teamwork, takes pride in attention to detail, and loves ensuring operations run like clockwork. If you’re ready to take the next step in your career and make a real impact, we’d love to hear from you! This is a full-time, permanent role, based on site in our Leamington Spa warehouse. Shifts will be on 4 days on & 4 days off schedule. What you'll be doing in the role: Assist in preparing and contributing to daily stand-up meetings to share updates, celebrate success, and reinforce team goals. Help coordinate training activities for new starters and temporary team members. Communicate clearly with teams to clarify duties and responsibilities. Identify and report any staffing, operational, or performance issues promptly to the Team Leader or Site Manager. Provide input and feedback to support 1-1 meetings and performance reviews, as requested by the Team Leader. Ensuring the on time dispatch of all packages while maintaining safety and cost control targets are met. Optimising the workspace and current workflow to maximise efficiency. Work to ensure compliance with health and safety regulations. Coordinate with delivery service providers to optimise collection times and volumes. Support the team with productivity targets for staff and evaluate performance accordingly. Drive quality targets and strive for zero picking / dispatch errors. Maintain workplace cleanliness and area readiness. Shift handovers to counterparts in the Team Leaders absence. Act as a keyholder responsible for the site lock-up and opening if the Team Leader is unavailable. (once probation is complete). What you'll bring to the role: Previous Supervisor experience in a similar ecommerce environment. Ability to plan, prioritise and organise effectively. Able to thrive under deadlines and deliver results. Proficient in Excel for report creation and data-driven decision-making. Display strong leadership and team motivation abilities. Clear and concise communication, problem-solving and time management skills. An understanding of the business rationale and the ability to initiate and implement decisions that will achieve business goals and objectives. Why work with us? At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: 25 days holiday plus UK Bank Holidays in Lieu if worked Private health insurance, along with extra dental and eye care cover Employee Pension with Smart Pensions Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Access to a Headspace subscription, discounted gym memberships, and a learning and development budget LI-onsite LI-onsite