As an Assistant Manager, you will play a crucial role in ensuring the smooth and efficient operation of the business. This hands-on role requires exceptional leadership, organizational, and communication skills. You will work closely with the management team to oversee daily operations, support the team, and ensure all aspects of the business run seamlessly while maintaining a positive and profitable environment.
Key Responsibilities:
* Oversee and manage daily tasks, ensuring they are completed to the highest standards.
* Delegate tasks effectively and lead the team with confidence and efficiency.
* Take responsibility for running individual shifts, ensuring smooth service and operational success.
* Provide and promote excellent customer service, ensuring every guest has a positive experience.
* Represent the business professionally, acting as an ambassador to promote its values and reputation.
* Foster a positive and uplifting culture for the team, motivating and supporting them to achieve their best.
* Manage stock, control costs, and monitor sales to support the profitability of the business.
* Ensure compliance with all licensing, health, and safety regulations as outlined by the organization.
What We’re Looking For:
* Proven experience in a leadership or management role, ideally within the hospitality or retail industry.
* Strong organizational and time-management skills, with the ability to prioritize and multitask effectively.
* A commitment to delivering exceptional customer service and leading by example.
* A collaborative and motivational leadership style that inspires team success.
* Solid understanding of stock management, cost control, and sales monitoring.
* Knowledge of relevant licensing and health and safety regulations, with a focus on compliance.
* A positive, proactive attitude and a passion for contributing to a thriving team and business.
What We Offer:
* 50% off food & 20% off drinks in all our venues
* Free meals on shift
* Flexible working hours
* A supportive and inclusive workplace culture.
* Opportunities for professional development and career progression.
If you’re ready to take on a leadership role in a fast-paced and rewarding environment, we’d love to hear from you!