Overview
Junior Systems Engineer - Family Office - Birmingham MI. Harper Associates has been retained for this search. An outstanding opportunity for a Junior Systems Engineer to join a private family office. In this newly created position, the individual will assist staff with the use and maintenance of all technical items in their IT environment, ensuring safe, secure, and available access to computers and computer-related resources. Responsibilities include supporting IT Leadership, its IT Consultants and their Managed Service Provider (MSP), analyzing system needs, developing operational procedures, and ensuring system stability, safety and efficiency.
Occasional travel to other offices/residences can be expected.
Key Responsibilities
* Onboarding and offboarding employees and related support.
* Hands-on assistance for end users with unfamiliar tasks and ensuring reasonable service levels are maintained by the MSP in support of end users, via reviewing and following up on daily ticket and weekly monitoring reports.
* Assisting with the purchase and deployment of computers, software and other equipment.
* Maintaining detailed equipment logs and managing warranty renewals and related issues.
* Participating in and conducting regularly scheduled meetings with various IT service providers and vendors as necessary.
* Engaging in and conducting IT training and awareness events to improve staff productivity, security, and familiarity with hardware and software tools used in the business.
* System Installation and Configuration: Installing, configuring, and maintaining IT operating systems, software, and hardware.
* Monitoring and Troubleshooting: Monitoring system performance and assisting with identifying and troubleshooting technical issues in conjunction with IT Consultants and MSP to ensure smooth operation.
* Infrastructure Support: Assisting in the maintenance of network servers and other computer infrastructure to ensure stability and efficiency.
* Requirements Analysis: Participating in analyzing system needs and functional requirements to define system specifications.
* Collaboration and Documentation: Working with IT Consultants and MSP to develop system architectures, create technical documentation, and implement systems engineering methodologies.
* Task Automation: Potentially developing scripts to automate repetitive tasks, enhancing efficiency within the system.
Typical Qualifications
* Education: Bachelor’s degree in Systems Engineering, Computer Science, or related field.
* Certifications: CompTIA A+, Security+, and Microsoft Fundamentals Certifications are helpful indicators for possession of relevant knowledge.
* Experience: 1-3 years in systems engineering or a related field (field support or network support), and 1-3 years in end-user support or related roles (help desk or field support).
* Technical Skills: Familiarity with LAN & WAN networking principles; experience with the systems engineering lifecycle; working knowledge of Microsoft Active Directory and cloud equivalents; knowledge of systems integration and design principles; understanding of Model-Based Systems Engineering (MBSE) concepts; basic scripting knowledge (e.g., Java) can be beneficial.
* Soft Skills: Excellent verbal and written communication; strong customer focus and service orientation; analytical and creative problem-solving abilities; collaborative; adaptable and enthusiastic about new technologies and continuous service improvement.
Compensation and How to Apply
Excellent salary and benefits package. Please forward resume to: ben@harperjobs.com
Ben Schwartz | President | Harper Associates
Direct: (248) 737-0431 | Fax: (888) 737-8525
ben@harperjobs.com | www.harperjobs.com
About Harper Associates
Harper Associates specializes in the permanent placement of experienced personnel. Founded in 1968, Harper Associates has built an excellent reputation in the recruitment industry. Our long-standing history makes us unique, and we strive to offer personal attention and dedication to meet our clients’ needs.
Harper Associates is an equal employment opportunity employer and recruiter. The Company’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, national origin, age, disability, or any other basis protected by applicable federal, state, or local laws. Harper Associates also prohibits harassment based on these protected categories and complies with all applicable laws regarding unemployment status in hiring decisions.
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