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Company Description
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Role Description
This is a full‑time, on‑site role for an ASHP / Gas Service & Breakdown Engineer based in Norwich. The role involves performing routine servicing and maintenance, diagnosing and troubleshooting issues, and conducting technical repairs on ASHP (Air Source Heat Pumps) and gas systems. The engineer will also provide support in field service operations, ensuring high‑quality customer service and adhering to safety standards.
Qualifications
* Proficiency in troubleshooting issues and delivering effective solutions
* Experience with field service and on‑site customer interactions
* Strong communication skills to effectively interact with customers and team members
* Knowledge of technical support processes and best practices
* Expertise in maintenance and repair of ASHPs and gas systems
* Adequate certification and qualifications in gas and heating systems (e.g., Gas Safe registration is a plus)
* Ability to follow safety procedures and industry standards
* Driving license and willingness to travel locally as part of the job
* Strong organizational skills and ability to work independently
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Engineering and Information Technology
Industries
* Construction
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