Location: 32 Queen Street, St Helier, Jersey JE2 4WD
Contract: Permanent
Hours: 35 per week
Salary: £28,110 per annum
Eligibility: Must hold a valid Jersey registration card to work and reside in Jersey.
Shop Manager – British Red Cross
Imagine leading a shop where every purchase helps someone rebuild their life. As our Shop Manager in Jersey, you won't just be running a store – you'll be at the heart of a mission to bring hope to people in crisis. If you believe retail can be more than just sales and want your work to mean something, this is your chance to lead with purpose, inspire your team, and make a lasting difference in your community.
What will a day in the life of a Shop Manager involve?
* Leading a team that provides a brilliant shopping experience for customers.
* Working on the shop floor, coordinating activity behind the scenes – no two days are the same.
* Designing the perfect layout and environment that helps connect customers to our cause.
* Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
* Representing the British Red Cross to a high standard and embodying our core values.
To be a successful Shop Manager, what will you need?
* Retail experience at supervisory level with excellent customer service, organisational, and cash handling duties.
* Proven management skills and the ability to develop and inspire your team.
* An entrepreneurial mindset with the initiative to work to targets and achieve fantastic results.
* Proficient PC skills and proven IT experience.
* A genuine care for the British Red Cross cause, with skills to promote the shop in Jersey as the charity retailer of choice.
Benefits
* Flexible working: Remote and hybrid, flexitime, compressed hours, and job sharing.
* Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
* Learning & Development: A range of career & learning opportunities.
* Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
* Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
* Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Closing date for applications is 23:59 on Sunday 9th November 2025. Interviews will take place on Friday 14th November.
Please apply through the British Red Cross recruitment portal. For further information, please contact the recruitment team.
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