Lounges are special places, and what makes them so are the brilliant people who run them. As Supervisor, you'll support the management team to maintain excellence, delivering 14 great shifts with your team to ensure every customer leaves happy—thanks to your brilliant supervision!
It's all about the bustle. You'll lead from the front, setting a high pace for your team so everyone delivers on time, every time. You'll pay attention to detail, never settle for second best, and make it your mission for your Lounge to be the place to go for the local community. This role isn't for the faint-hearted, but you know you have what it takes.
The Good Stuff
* Tips shared equally across the team, based on hours worked
* Paid breaks
* Staff food on every shift, regardless of hours worked
* 50% off food and drinks (including alcohol) from day one at all three brands—Lounge, Cosy Club, and Brightside
* 28 days holiday (including Bank Holidays), pro-rata
* Competitions and incentives, like all-expenses-paid trips with our suppliers
* Christmas and Boxing Day off
* The best staff party—Loungefest
* Emotional and practical support via the Licensed Trade Charity
* Power over your pay with Wagestream
* Company pension scheme
* Long service awards
* Great opportunities for personal development and career progression in a fast-growing business
What you'll bring:
* You are probably an existing Supervisor, Team Leader, or an experienced front-of-house team member ready to step into management, with a background in restaurants, bars, cafes, or coffee shops.
* You will have experience working in a bar environment, with skills in serving freshly made food and drinks preparation.
* A natural talent and passion for hospitality.
* Extremely driven and relentless in overcoming challenges or obstacles.
* Good literacy skills and excellent attention to detail to support reporting on KPIs.
* Good communication skills with the ability to build rapport and trust.
* A self-motivator working at pace with limited supervision, adhering to pressure and timescales.
* Strong knowledge of best practices in sales building, sales and labour forecasting, paperwork and reporting, recruitment, HR, and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
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