A fantastic opportunity has arisen for an enthusiastic Gelato counter Manager, within the Foodhall, in Selfridges London.
Your role will be to oversee your team, fulfilling all aspects of concession counter management and provide the highest experience for people looking for the finest, authentic gelato.
Of course, alongside providing excellent customer service, there are responsibilities that include food safety management, hiring, training and supervising team members, as well as following Selfridges procedures.
This is a high profile role, and one that requires a well-presented and professional manner. We are looking for someone who can exhibit a love for creating wonderful customer experiences, engaging with your team, and looking for opportunities to increase sales.
Who we are...
Swoon Gelato is an innovative and artisanal Gelato company, where the quality of our award-winning delicious product, and the welcoming attitude of our staff, is key to our success. We are passionate about providing true Italian gelato. We are based in Bristol and make all our gelato by hand, using recipes that have been created by one of the highest calibre gelato chefs in Italy.
Who we are looking for...
A real people person with a desire to provide the best customer experience possible, highly motivated when it comes to developing and inspiring the team and passionate about driving developing your business.
You will be used to operating in a busy environment with high quality products and adhering to the highest health and safety standards. Bring us your ambition, knowledge and leadership skills and in return we will give you excellent training, great colleagues and opportunity to develop and progress within the business.
Skills
You will be someone who enjoys motivating and inspiring a team. Flexibility, resilience and adaptability will be key to your success and as you will be involved in achieving financial targets, adhering to budgets and managing stock, good numeracy skills are important.
You will have a good level of management experience in a cafe, hospitality, or similar environment, a great eye for detail, with high standards, and passionate about running your own business.
Job Types: Full-time, Permanent
Pay: From £32,500.00 per year
Benefits:
* Discounted or free food
* Employee discount
* Store discount
Work Location: In person