Company Description Join The Pallet Network (Part of the Culina Group) - For 25 years, TPN has been a leader in the pallet network industry, combining top-tier expertise with unmatched service resilience to deliver seamless, tailored solutions. Proudly part of the Culina Group, the UKs largest privately-owned third-party logistics specialist, we are committed to excellence. Our state-of-the-art, 605,081 sq. ft. single hub is the backbone of TPN operations, ensuring faster turnarounds, extended delivery windows, and reliable distribution for both domestic and international consignments. With over 140 depots across the UK and Ireland, we deliver bespoke solutions for consignments of all sizes, backed by unmatched professionalism and dedication to our shared goals. Job Description Contributing to the success of the Transport team, you will be responsible for the day to day planning of the transport operation, through the efficient planning of the transport operation. Working hours: Monday to Friday nights, 01:00am - 10:00am Salary: £37,000 per annum Key Duties of a Transport Planner: Ensure effective communication is maintained within the business ensuring teamwork is always strong and collaborative. Ensuring driver team arrive for work on time and arrange cover for absences when required. Correct utilisation of staff and vehicles using the company diary sheet/planner To route all vehicles available generating revenue and solid route plans to ensure that routes are both achievable and vehicles are used to best efficiency, maintaining, and updating any amendments throughout the day so the information is live for all to access. To ensure key duties are completed without fail, for example, postcode checker. Analysing delivery data to ensure the relevant KPIs and revenue targets are achieved on each vehicle. Arrange and oversee loading/pre-loading activity to ensure a timely despatch. To work with the TPN team to ensure the depot is both efficient and profitable and reviewing synergies to enhance this Deal with drivers queries appropriately, and ensuring drivers collections and deliveries are completed to schedule including undertaking driver (de)briefing. Deal with customer queries and complaints effectively, ensuring that goodwill is maintained. Develop and maintain positive relationships with our customers, other TPN depots and our staff within Eezehaul. To accurately prepare administration within set timeframes required Ensure all systems are kept updated including accurate data entry, POD management. To answer the telephones in a timely and appropriate manner To carry out other tasks that may be required for the company from time to time. Adhere to health and safety policy, and other requirements relating to Analysis and continual improvement of service delivery KPIs Qualifications Previous transport operational experience. Good geographical knowledge of the UK. Proficient in computer literacy including Microsoft Excel, Powerpoint, Work and Outlook. CPC Desirable but not required. Excellent communication skills and ability to succeed in a pressurised environment. Customer focus on delivery performance. Commercially and Financially astute and driven to deliver exceptional results. Experience of using a TMS system. Experience in an FMCG environment. Strong analytical and excel capability across standard formulas. Additional Information As part of our drive to make, The Pallet Networka great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - 28 days inclusive of bank holidays. Pension scheme -5% employee and 3% employer. Life Assurance - x2 your annual salary Wellness Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year. Eye Care Vouchers We can provide you with substantial savings with free eye tests and discounts on prescription glasses. Reward & Recognition We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our WinningTeam!