Job Description
Contract Type: Agency Worker | Shift Patterns: Monday to Friday, 09:00 - 17:00 | Pay Rate: £27.00 per hour (Umbrella)
Job Summary:We are currently seeking an experienced Housing Advice & Homeless Prevention Officer to support a Housing Needs service based in the London Borough of Hillingdon.
Key Responsibilities:
* Deliver proactive housing options advice, including security of tenure and low-cost home ownership.
* Prevent homelessness by investigating household circumstances and undertaking statutory assessments.
* Manage a caseload across housing options, move-on, and homeless prevention.
* Ensure statutory requirements are met and local team targets are delivered through effective casework.
* Provide holistic and accurate housing advice to residents, empowering them to manage their own housing situations.
* Collaborate with various stakeholders, including private sector landlords and local agencies, to secure housing solutions.
Requirements:
* Relevant qualification in a related field (e.g., NVQ, Diploma, or degree).
* Experience in front-facing roles, interviewing and assessing clients in need of assistance.
* Strong knowledge of housing legislation, policy, and procedures.
* Excellent communication and negotiation skills, with the ability to handle conflict situations.
* Ability to work flexibly and visit clients borough-wide as needed.
* Proficient in using data and case management systems.