Overview
Join to apply for the Graduate Client Success Executive role at Eldredge Furniture.
The role involves building relationships with current customers, introducing new service lines, and supporting the company’s mission to deliver value to customers and employees. The position is based in the Gateshead area in the United Kingdom.
Responsibilities
* Outreach — Contact current customers, predominantly by phone but also by email and LinkedIn.
* Building Relationships — Be the face of the business and develop long-lasting customer relationships.
* Research — Conduct due diligence and background research into customer businesses to maximise impact when contacting them.
* Becoming an Expert — Stay up to date with new products and releases to maintain credibility with customers.
What’s In It for You
* Earning Potential — Base salary £30,000 with uncapped commission (OTE £45,000 in year 1).
* Professional Development — Enrolment in the Prime Sales Academy (12-week training) plus comprehensive technical training and mentorship from senior sellers.
* Progression — Opportunities to advance within 12–24 months (e.g., Client Success Manager) or to increase deal size and complexity.
* CSR — Company contributes a percentage of profit to charity.
* Culture — Quarterly team socials and an annual office-wide festival to celebrate achievements.
What They’re Looking For
* Achievement Focus — Pride in achievements and desire to lead sales performance.
* Intelligence — Strong analytical ability; the role interacts with Finance Directors and CFOs.
* Curiosity — Willingness to learn and find answers when needed.
* Resilience & Grit — Ability to handle setbacks and adversity.
* Growth Mindset — Coachable and committed to professional improvement.
* Driving Licence — Occasional in-person client visits require a valid licence.
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Customer Service
* Industries: Administrative and Support Services
New opportunities are posted regularly. This job description focuses on the Graduate Client Success Executive role at Eldredge Furniture.
#J-18808-Ljbffr