Council Tax Officer (Hybrid) - Enfield
Rate: £19.27 per hour
PAYE Reference: RQ1524662
We are seeking a Council Tax Officer to join our Revenues collection service on a temporary, full-time basis. This hybrid role involves assessing and collecting council tax, delivering customer-focused collection services, and working effectively within a team.
Responsibilities:
1. Processing customer accounts, including account setup, maintenance, review, and assessment of discounts, disregards, exemptions, and payment arrangements.
2. Managing pre- and post-court work and bailiff enquiries.
3. Ensuring compliance with statutory legislation and corporate policies while engaging effectively with vulnerable or challenging customers to maximize collection.
This role offers a flexible working pattern: 20% office-based and 80% home working.
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