37.5 hours per week
Up to £50,000 DOE + benefits + electric car
Metro Rod LTD – Full time permanent
Metro Rod works with clients such as Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Founded in 1983, we are a fast‑growing business that is part of the expanding Franchise Brands group.
Role Overview
The Technical Training Manager will play a key role in supporting and developing the Metro Rod franchise network by delivering technical expertise, operational guidance, and industry‑leading training to engineers and franchise teams across the UK. The role is responsible for maintaining high technical and safety standards, supporting drainage operations, and ensuring compliance with industry regulations and best practice procedures.
Working closely with franchisees, operational teams, sales, compliance, and SHEQ functions, the successful candidate will provide hands‑on support across drainage maintenance, CCTV surveying, high‑pressure water jetting, drain rehabilitation, tanker operations, and installation techniques. The role also focuses on improving operational performance, introducing new technologies and processes, conducting audits, and supporting business growth opportunities. Due to the national nature of the role, regular travel and overnight stays will be required.
What does it entail?
* Provide technical and operational support to Metro Rod franchise offices across the UK.
* Deliver practical and classroom‑based training to engineers and operational teams.
* Support training in areas including HPWJ, CCTV surveying, drain rehabilitation, drain replacement, tanker operations, and new installations.
* Promote and maintain best practice standards across all operational activities.
* Conduct audits and monitor compliance with health and safety legislation and operational procedures.
* Identify operational improvements and introduce new technologies, equipment, and techniques to the business.
* Support franchisees with quotations, technical guidance and implementation of large‑scale projects.
* Provide technical expertise to the Sales and Compliance teams on customer accounts and operational queries.
* Contribute technical content for marketing campaigns and business development activities.
* Assist with risk assessments, method statements and SHEQ‑related initiatives.
* Represent the business at trade exhibitions, conferences and industry events.
* Support evaluation of new business growth opportunities and operational efficiencies.
What do we look for?
We are looking for a motivated and experienced technical professional with strong leadership and communication skills who can confidently support and influence teams across a national network.
Essential Skills & Experience
* Minimum 15 years’ experience within drainage maintenance, survey and repair operations.
* Experience in business management and technical consultancy within the drainage industry.
* Training experience and recognised training qualifications.
* Excellent communication, presentation and report writing skills.
* Strong organisational skills with the ability to manage a demanding workload.
* Strong people management and stakeholder engagement skills.
* Good working knowledge of Microsoft Office applications.
* Flexible approach to travel and working away from home when required.
Essential / Preferred Qualifications
* OS19X
* Confined Spaces Medium Risk
* NRSWA Level 2 or above
* CSCS Card
* HPWJ SA and DS
* IOSH Managing Safety or above
* Train the Trainer qualification
Desirable Experience
* CCTV camera systems knowledge
* Civils and lining work experience
* Tanker operations experience
* Knowledge of pumping stations
What do you get?
* 25 days annual leave – plus bank holidays
* Royal London company pension
* Group life assurance
* Additional paid leave / special leave
* Cycle to work scheme
* Company events
* Free eye tests / subsidy for glasses
* Free standard parking
* Employee assistance programme
* Occupational health support
* Employee discounts platform – Mintago
We are an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
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