About The Role
As the Patient Liaison Nurse at Lloyds Clinical you will own, lead and manage a seamless patient experience and transition into Lloyds Clinical for Cancer Services patients. Serving as a vital link between clinicians, referral centres, patients and various internal departments, ensuring timely communication, efficient patient management and compassion throughout the patient pathway.
* Manage the effective patient and clinician co‑ordination and communication to ensure all key stakeholders are suitably informed in line with the agreed pathway.
* Manage and drive the quality initiatives to solve problems that patients and families may have with the goal of facilitating a positive patient experience during their time with Lloyds Clinical.
* Proactively build and maintain effective stakeholder relationships with the Commercial and Patient Services Teams to ensure the oncology pathway is safe and seamless.
Why Lloyds Clinical?
* Fully expensed company car and fuel card
* Laptop, mobile phone and personal protection device
* Annual bonus scheme
* 36 days annual leave (inclusive of bank holidays)
* Private medical insurance
* Up to £1200 referral one‑to‑one bonus
* Company Pension Scheme
* Full support from our employee assistance programme including access to wellbeing services, exercise videos, podcasts and more
* NMC fees paid after one‑year’s service
* Annual subscription to RCNi CPD platform
About You
As a Patient Liaison Nurse, you will demonstrate a high level of professionalism, care, and empathy when engaging with both patients and consultant teams, supporting the delivery of safe and effective care. You will be well organised, confident in managing your own workload, and comfortable coordinating multiple priorities. Strong communication and interpersonal skills, alongside IT proficiency, are essential to effectively liaise across clinical and operational teams.
About Us
At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.
We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person‑centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team.
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