Overview
We are looking for a high-calibre National Account Manager to take ownership of key convenience retail customers, including Co-op and other national convenience accounts.
This is a commercially focused, fast-paced role with full accountability for delivering sales, profit, and growth. The successful candidate will be expected to operate with autonomy, build strong customer relationships, and actively drive new opportunities within the convenience channel.
Key Responsibilities
* Full P&L responsibility for key convenience accounts (including Co-op)
* Deliver sales, margin, and growth targets
* Build and manage strong relationships with customer buying teams
* Lead Joint Business Planning (JBP) processes
* Identify and secure new listings and distribution opportunities
* Manage pricing, promotions, and commercial negotiations
* Work cross-functionally with NPD, supply chain, and marketing
* Monitor performance and respond quickly to risks and opportunities
Candidate Profile
Experience
* FMCG sales experience (chilled category preferred)
* Experience managing national or key accounts
* Convenience retail exposure highly desirable (e.g. Co-op, Tesco Express, Sainsbury’s Local)
* Strong commercial track record with evidence of growth delivery
Education
* Good standard of education (degree not essential)
Core Skills
* Strong commercial acumen (pricing, margin, negotiation)
* Relationship-led approach with customers
* Confident and credible communicator
* Data-driven decision making
* Highly organised with strong attention to detail
* Able to manage multiple priorities in a fast-paced environment
Personality Fit (Critical for Success)
We are looking for someone who is:
* Proactive and self-starting – takes ownership and drives action
* Commercially curious – always looking for growth opportunities
* Straightforward and pragmatic – clear, no-nonsense approach
* Energetic and driven – brings pace and urgency
* Resilient – comfortable operating under pressure
* Credible with customers – able to influence and challenge when needed
* Accountable – owns outcomes, not just activity
Environment
* Fast-paced, entrepreneurial FMCG business
* High level of autonomy and accountability
* Strong focus on delivery and commercial performance
Key Selling Points for Candidates
* Ownership of high-profile convenience accounts
* Opportunity to directly impact business growth
* Broad exposure across commercial, NPD, and supply chain
* Agile and decision-driven culture