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Job Description
We are looking for a Customer Service Coordinator to join one of our clients based in the Coalville area. This is a great opportunity to join a supportive team and showcase your skillset.
Working Hours: Monday-Friday
Salary: £25,000-£30,000
The Role:
* Interact with engineers in a timely and effective way to provide the best in business customer service.
* Dispatch engineers according to their location and schedules.
* Keep in contact with customers to ensure they are updated throughout the process.
* Answer incoming calls and deal with customer requirements quickly and efficiently.
* Prepare quotations.
* Be the first point of contact for all customers.
The Candidate:
* Experience in a similar scheduling role.
* Excellent communication skills.
* Strong IT skills.
* Building and maintaining relationships.
* Time management skills.
* Ability to prioritize workload.
* Accuracy at record keeping.
Apply now to find out more!
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