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Legacy administration assistant

Poole
RNLI
Administration
Posted: 2 March
Offer description

About Us

Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. We're looking for a Legacy Administration Assistant to join our Legacies team.

Some of the benefits

Salary: £24,242 - £28,520 per annum (dependent on experience)
Flexible working
26 days annual leave plus Bank Holidays
Competitive pension scheme
Life assurance
Health and dental cashplan

Your role

As a Legacy Administration Assistant, you will be tasked with focus on the following areas:

To analyse process and post data in an accurate and timely manner
To perform general administrative tasks such as distributing post, filing and photocopying
To handle and post sensitive personal data relating to supporters, their families and others
To scan all incoming mail and documents onto the correct case in FirstClass, our legacy administration system, in a timely and accurate manner
To process and allocate all legacy income accurately
To provide telephone cover for the legacy department as required
To maintain a good understanding of all tasks undertaken in your section
To engage with other areas within the RNLI to assist with the promotion of Legacy understanding within the organisation and the promotion of legacy giving among supporters and the general public.
To become involved in other ad hoc tasks as required.

This role supports the rest of the Legacies team, the case handlers and managers and is vital to ensuring the workflow of the department. Attention to detail and accuracy is of paramount importance in recording our benefactor's details on First Class, our legacy administration system.

About You

To be considered as the Legacy Administration Assistant you will need:

Strong data input skills
Demonstrable experience in an office environment, the ability to make effective use of Microsoft Excel and Word and experience of using a relationship database containing sensitive personal data would be desirable
Financial background would be desirable

So, as a Legacy Administration Assistant do you want to see how this role supports our organisation's aim to reduce drowning, this could be the role for you. Please apply via the button shown.

Safeguarding

The RNLI is committed to safeguarding; protecting a person's health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Diversity at the RNLI

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

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