Overview
Job Title: Secondary School Support Role
E-ACT Merchants Academy Secondary is a thriving and inclusive school in South Bristol, committed to delivering high-quality education and encouraging ambition in every student. We pride ourselves on our strong community ethos, supportive environment, and focus on personal development. Our dedicated staff work collaboratively to provide a broad, aspirational curriculum that prepares students for future success. As part of the E-ACT network, we offer excellent professional development opportunities and the chance to be part of a forward-thinking, values-driven educational community.
Want to make a difference to young people? Are you ready to embark on a rewarding journey within an educational community that values diversity, encourages collaboration, and celebrates excellence?
Responsibilities
* Dealing with complex reception and visitor enquiries, sign in visitors and undertake general reception duties.
* Contribute to the planning, development and organisation of support service systems, procedures and policies.
* Undertaking administrative duties related to the post such as production of letters, reports and other documents as requested using relevant ICT packages such as spreadsheets, databases, Word, internet and SIMS.
* Track and respond to enquiries, extensive and on-going phone, email and in-person communication.
* Maintaining manual and computerised records/returns/management information systems.
* Help with social media posts or willingness to learn.
Pay Range
NJC SCP 5-7 - £22,500.95 - £23,222.16
FTE - £25,583.00 - £26,403.00
37 hours per week, 39 weeks per year, Monday - Friday
Qualifications And Skills
* Qualifications in both English and Maths
* Ability to use ICT and other specialist equipment and resources
* Ability to maintain confidentiality and sensitivity around information
* Ability to communicate effectively
* Ability to work effectively within a team environment
* Ability to adapt and be proactive in supporting wider office roles
What are we about?
Join a trust that is going places! At E-ACT, we believe every child deserves opportunity. Our Opening Minds, Opening Doors strategy breaks down barriers and builds pathways to success; driven by purposeful leadership, collaboration, and innovation. We champion diversity, encourage a people-first culture, and ensure every voice is heard. We are proud to lead system-wide change both locally and national - providing sector-wide support while transforming futures. Our achievements are recognised through winning MAT of the Year 2023 at the MAT Excellence Awards and National School Awards, and also the TES Trust Leadership Award 2024. E-ACT is recognised for shaping bold educational outcomes. Most recently, two of our Birmingham academies were selected by the Department for Education as RISE Regional Hubs, in recognition of their outstanding work on inclusion and behaviour, a testament to the impact of our people-first culture and relentless drive for excellence. With 38 academies and over 25,000 pupils, our dedicated staff make excellence possible. We prioritise wellbeing, tackle workload, and continuously raise the bar. We dont just educate, we inspire ambition and empower every child to thrive.
Benefits
Financial and Lifestyle: We offer a strong financial package including access to defined benefit pension schemes (LGPS or TPS), life cover at three times pensionable pay, and 31 days of annual leave for year-round employees. Staff can also benefit from the Cycle to Work scheme, promoting healthy and sustainable commuting.
Professional Growth and Development: We invest heavily in staff development through tailored INSET days and high-quality CPD opportunities. Teaching staff benefit from automatic TLR progression, a structured 9-point pay scale (M1 to UPS3), and full TLR payments for part-time colleagues fulfilling full responsibilities.
Culture and Wellbeing: Our people-first culture values every colleague. We support wellbeing through the Wisdom app and a free Employee Assistance Programme offering counselling and financial advice. Collaboration is at the heart of our Trust, encouraging shared learning and collective success. Please look at our 'Work for Us' page and Recruitment Pack for more information.
How To Apply
Please read the supporting documentation carefully before completing your application.
E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references.
E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.
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