Pharmacy Technician Specialist - Outsourced Services (XR06)
Are you looking for your next step to develop your career?
An amazing opportunity has opened within our Outsourced Pharmacy Services team, covering both homecare and outpatient services. We are an award‑winning, forward‑thinking service, and this role offers real scope to develop your career while making a meaningful difference for our patients and the NHS.
We are seeking an individual who is motivated, enthusiastic, and committed to improving patient care. You will work closely with our multidisciplinary team and outsourced providers to shape services that support the NHS’s 10‑Year Health Plan, whilst ensuring we are working in the most sustainable way.
If you’re ready for a new challenge and have a passion for development opportunities in management and how you can play a pivotal role in our patients care journey, then come and find out more.
Expected Shortlisting Date
23/03/2026
Planned Interview Date
13/04/2026
Main duties of the job
Management Duties
Support the Outsourced Services Manager in the effective operation and service developments of outsourced pharmacy services for Leeds Teaching Hospitals (LTH).
Deputise for the Outsourced Services Manager in their absence.
Execute operational planning and organisation for complex services.
Support service planning involving multiple care interfaces and stakeholder engagement.
Act as the key liaison between finance, clinical service units, patients and external service providers.
Service Coordination and Development Duties
Supports the LTH outsourced pharmacy services strategy.
Communicate and assess the impact of service changes for other teams and work collaboratively to improve service delivery to ensure smooth execution.
Coordinate with homecare providers, patients, and multidisciplinary teams to ensure continuity of care and service excellence.
Support the integration of new services, digital tools and automation to enhance service efficiency.
Identify and provide support for the implementation of new services/contracts for homecare and outsourcing in line with national standards and strategies.
Promote a culture of continuous improvement and collaborative working.
Champion and advocate the outsourced pharmacy service.
Provide technical advice and support to clinical teams regarding homecare medicines.
Analyse/audit/benchmark service data to identify trends, risks and opportunities.
About us
Pharmacy is a forward thinking department that values the contribution of all our staff. There are plenty of opportunities to progress within different areas of our pharmacy services should you wish to.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed.
Job responsibilities
T manage and develop the daily delivery of a specialist technical service within a designated section. This will incorporate the pharmacy strategy for medicines management. The post holder will also perform a range of medicines supply functions; these will be predominantly concerned with accuracy, checking and management of stock control.
PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY
Maintain high professional standards at all times and ensure compliance with statutory regulations concerning pharmaceuticals and the provision of the Health and Safety at work act are complied with.
Support the development and provision of safe and effective outsourced services in line with agreed contractual terms and regulatory standards.
Maintain links with internal and external stakeholders, other Specialist Pharmacy Technicians, managers and other pharmacy staff to ensure a safe and efficient service.
Ensure accurate documentation and records are maintained within the service area including prompt payment of invoices and contract price information.
Support the management of complaints and incidents in line with national and local standards.
Responsible for recruitment and selection of technical staff to assigned area.
Responsible for training and supporting all grades of staff designated to area.
Line management and appraisal for staff ensuring opportunities for personal development.
Involvement in writing procedures relating to the service in conjunction with other appropriate staff and managers. Delivery and implementation of agreed procedures and monitor compliance with all SOPs.
Ensure departmental work is completed within agreed timescales.
Manage resources within department.
Provide monthly statistics on workload.
Develop and lead a team of staff.
Identify training needs of staff and devise individual training plans.
Act as Key Trainer for your area ensuring all staff are trained in safe practices.
Contribute to service developments ensuring change is managed smoothly.
Ensure minimum medicines wastage.
Liaise with GPs, community pharmacists, external organisations and colleagues in order to improve the medicines management process and outsourced services.
Co‑ordinate service review meetings and assist in auditing the service against set targets and KPIs.
Arrange pilot schemes to assess benefits of new ways of working.
Develop an induction & training package for area.
Participate in accuracy checking training sessions.
Develop efficient communication channels with the rest of pharmacy to ensure a good understanding of the service and the roles and responsibilities of staff.
To forge links nationally and regionally with other technicians in your area in order to share best practice.
Responsible for ensuring good dispensing/distribution/manufacturing practice.
Ensure that medicines are stored safely, securely and are in date and suitable for use.
Prioritise workload to ensure department work is completed within agreed deadlines, and analyse situations to resolve problems.
To participate in labelling, assembly, preparation, dispensing and other dispensing duties should the need arise to ensure service provision.
Ensures accurate documentation and records are maintained within the service area.
To coordinate cover for annual leave and lieu time.
To manage absence levels of staff and be involved in return to work interviews and adherence to Trust Absence management policy.
To deal with initial grievance and disciplinary issues for designated staff. Communicate with Operational Lead at all times and refer issue if unresolved.
Identify and implement risk reduction strategies in your area of work in relation to equipment and materials.
Participation in the weekend and bank holiday rotas on a rotational basis.
Ensure all staff are briefed on a regular basis.
Report departmental statistics, including dispensing errors and incidents, to relevant services manager on a monthly basis.
Person Specification
Qualifications
* BTEC in pharmaceutical science or NVQ level 3 in pharmacy services
* Registrant of, or eligible to become, technician registrant of the General Pharmaceutical Council
* Supervisory or Management qualification
Experience
* Extensive post qualification experience in hospital or industry at Pharmacy Technician higher level
* Management or supervisory experience of technical and support staff
* Customer care
* Good dispensing, distribution, manufacturing practice
* Quality control assurance
* Incident and error reporting
* Health & Safety / COSHH
* Understanding of medicines legislations
* Recruitment and selection
* Absence management
* Performance review of staff
* Developing and implementation of procedures
* Managing change
* Management of outsourced pharmacy services
Skills & Behaviours
* Flexible/adaptable
* Enthusiastic & reliable
* Professionalism
* Able to motivate staff
* Support and value staff and colleagues
* Able to cope with conflict and handle difficult situations
* Able to cope with a large and varied workload
* Able to work accurately and under pressure
* Excellent verbal, numeric and written communication skills
* Able to influence and persuade others
Other Criteria
* Able to cope with a large and varied workload
* Able to work accurately and under pressure
* Excellent verbal, numeric and written communication skills
* Prioritisation skills
* Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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