Technical Author Infrastructure (DV Security Clearance)
At CGI, we empower our members to shape the future of secure digital infrastructure that supports critical missions and national resilience. As a Technical Author within our Compute Infrastructure team, you will transform complex technical information into clear, accessible documentation that helps users in demanding environments operate with confidence. You'll collaborate closely with engineers and solution architects, turning innovation into actionable guidance that drives real-world impact while working in an inclusive, collaborative environment that values your creativity, ownership, and growth.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. In this role, you will be responsible for developing, maintaining, and improving high-quality technical documentation that enables users-often operating in challenging environments-to effectively deploy and maintain complex computing solutions. You will work closely with engineers, system architects, and project teams, translating detailed technical designs into practical, user-friendly materials that enhance operational performance and knowledge sharing.
Author, edit, and maintain clear, accurate documentation across compute infrastructure systems.
Collaborate & Innovate: Work with engineering and project teams to gather insights and ensure accuracy of all materials.
Maintain document templates, version control, and consistency in line with defence standards.
Contribute to training materials and knowledge bases to enhance internal capability.
To succeed in this role, you'll bring a blend of technical understanding, precision in writing, and the ability to communicate clearly to diverse audiences. You should be comfortable working across hardware, operating systems, and virtualised environments, with strong attention to detail and commitment to quality.
Proven experience as a Technical Author or Technical Writer in an IT or infrastructure environment.
Linux, VMware, OpenShift, Kubernetes).
Experience documenting monitoring tools such as Nagios or CheckMK.