Overview
We are seeking a dedicated and enthusiastic Shift Leader to join our team. The ideal candidate will possess strong leadership skills and a passion for fostering a positive environment. As a Shift Leader, you will play a crucial role in guiding your team to achieve operational excellence while ensuring that our customers receive the highest level of service. This position is perfect for individuals with experience in sports coaching or teaching, as these skills will greatly enhance your ability to motivate and develop team members.
Responsibilities
* Oversee daily operations during your shift, ensuring adherence to company policies and procedures.
* Lead, motivate, and support team members to achieve performance targets and maintain high standards of service.
* Train new staff members, providing guidance on best practices and operational procedures.
* Monitor staff performance and provide constructive feedback to encourage professional growth.
* Handle customer inquiries and resolve any issues that may arise during your shift.
* Maintain a clean and safe working environment, adhering to health and safety regulations.
* Collaborate with management to implement strategies for improving efficiency and customer satisfaction.
Requirements
* Previous experience in a leadership role is preferred, particularly in environments related to sports coaching or teaching.
* Strong communication skills with the ability to engage and inspire others.
* Excellent organisational skills with the ability to multitask effectively in a fast-paced environment.
* A proactive approach to problem-solving, with the ability to think on your feet.
* Flexibility to work various shifts, including evenings and weekends as required.
* A commitment to delivering exceptional customer service at all times. If you are passionate about leading teams and creating an engaging atmosphere for both staff and customers, we encourage you to apply for this exciting opportunity as a Shift Leader.
Job Type: Part-time
Pay: From £15.00 per hour
Expected hours: No less than 8 per week
Work Location: In person