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Commercial Lead – IT and Digital, Hemel Hempstead
Location: Hemel Hempstead, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Details
Position: Commercial Lead – IT and Digital
Location: Kingston upon Thames (Hybrid Working)
Type: Permanent
Annual Leave: 30 days
Working Pattern: 4 days in the office initially, reducing to 1 day; long-term twice a month in the office, subject to needs
The Role
We are seeking an experienced Commercial Lead – IT and Digital to develop and execute innovative digital strategies supporting multiple partners in a shared service setting.
This role oversees all aspects of Digital & IT procurement, contract management, supplier relationships, and governance, ensuring alignment with strategic goals and maximum value.
Main Duties and Responsibilities
* Develop and implement a Digital & IT Service Plan and Category Strategy.
* Manage procurement processes and negotiations for IT and digital services.
* Serve as the expert on IT commissioning and supplier engagement.
* Ensure contracts and services deliver value, impact, and continuous improvement.
* Engage with stakeholders to understand needs and opportunities.
* Mentor colleagues to build commercial and commissioning capabilities.
* Deputise for the Commercial Manager – Digital & IT when needed.
Skills & Experience
* Strong background in IT procurement, contract management, and commercial leadership, especially in complex or public sectors.
* Knowledge of procurement legislation, frameworks, and best practices.
* Commercial acumen in IT markets, risk management, and value assurance.
* Experience managing supplier relationships and contract performance.
* Excellent communication and stakeholder engagement skills.
* CIPS Level 3 qualification or equivalent, with at least 5 years in IT purchasing or negotiations.
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