The successful candidate will be required to work 37.5 hours per week, working across Monday : Friday, 9AM : 5PM or 10AM : 6PM. 3 months contract : extension due to perfomance.
In this position, you will be required to:
: Manage and direct 6 Complex Needs Project Workers, Locum and Night Staff
: Lead and supervise a multi:disciplinary team to deliver trauma:informed, outcome:focused support
: Support staff to navigate complex client needs, including those related to immigration, health and housing
: Ensure reconnection and resettlement pathways are progressed swiftly and safely for all clients.
: Oversee timely completion of assessments and support plans, with a focus on move:on readiness
: Monitor caseloads, service performance and risk management in collaboration with the Service Manager
: Ensure the Team are conducting comprehensive assessment of need and risk for their clients, using effective tools and recording methods and sharing information with partner agencies where appropriate
: Build and maintain effective working relationships with local connection boroughs and external partners
: Ensure staff are committed to safeguarding children and vulnerable adults
: Support the Regional Manager in ensuring the service represents value for money and operates within budget
: Monitor service spending throughout the financial year to ensure there is no overspending
for this role, you must have:
: Experience managing or coordinating services for people with complex needs at risk of rough sleeping. Specialist knowledge will include housing, homelessness, substance misuse, mental health and the criminal justice system
: Experience of effective liaison and multi:agency working with social, health, housing and criminal justice agencies.
: Experience of leading services that are based around a trauma and psychologically informed approach.
: Significant level of experience, practise and understanding of the principles of risk and needs assessment, planning, goal setting and reviewing.
: Understanding and/or experience of project evaluation, overseeing client data and providing output data to appropriate stakeholders.
: Ability to find ways of working with clients who may have a history of low levels of engagement with services
: Ability to effectively support the team to manage both the practical and emotional demands of complex casework and client support.
: Commitment to working flexibly and creatively in response to changing external and organisational requirements
: Able to communicate confidently and effectively, verbally and in writing and be self:servicing in the use of the computer to create letters, minutes and key work notes and to send and receive emails