Advancing People Multilingual - Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor / Claims Advisor on a fully remote basis to work for a Tech Scale up.
As a German Speaking Account Coordinator / Claims Advisor it will be your responsibility to work with customers, primarily those based in the German speaking region and covering the German speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner.
Roles & Responsibilities:
Deliver high quality customer service
Assist with Customer's enquiries
Process Claims via the telephone, fax, e-mail or internet
Be proactive in the area of Customer retentionPerson Specification:
Fluent in German
Strong customer focus and professional approach
Excellent communication skills, both oral and written
Ability to work effectively as part of a team
Good computer skills
Positive "can do" attitudeThis is a full time Permanent position offering an annual salary of up to £30,000 + attractive company benefits.
The role offers flexibility to work from home / Remote working 5 days a week (100% of the time)
Contract - 3 Months (strong possibility of becoming permanent)
Advancing People Multilingual - Recruitment Specialists
Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency