Job Description
This role activities will include:
* Provide IT consulting and customer support for mobile devices
* Provide IT consulting and customer support for computer desktop / laptop & tablet devices.
* Support field service solutions / applications / hardware
* Support on-site AV solutions and systems
* User administration
* Provide customer support solutions
* Support customer support applications
* Participate in customer support drop-in sessions
* Installing and setting up hardware and software
* Provide Office 365 Administration & support
* Resolve customers IT problems via telephone, remote control or in person
* Maintaining asset register records
* Assisting in the roll out of new IT procedures
* Prioritising daily and other workload to ensure that any outstanding issues are resolved or escalated
* To take agreed responsibility for specified areas on IT Support functions and technical issues as agreed, including the introduction of new technologies into the department and the Bosch Group
* To create, maintain and participate in the departmental knowledgebase and documentation process.
Qualifications
* Studying an undergraduate degree in a relevant degree subject, such as a IT or Computer related degree.
* Experience with M365 products, MS Teams, MS Windows is beneficial
Additional Information
This is a 12-month internship beginning in July 2026. This position is open to undergraduate students who are required to partake in a work placement as part of their course.
Location: you will be based at the Worcester office.
Shortlisted candidates will then be invited to participate in a face-to-face interview by the hiring team and/or an online assessment centre.
You must have the right to live and work in the UK when you start your placement and for the full duration of your placement. Please note your placement must be directly relevant to your course to comply with visa requirements.
Before attending an interview for this position, you must inform your Faculty/School Placement Officer and we strongly suggest you check you are eligible for a placement before you apply. If your Faculty/School does not have a Placement Officer, you must inform your course tutor.