Overview
Apprentice Level 2 Support Worker – Gateshead, Lobley Hill Road, NE11 0DG.
Fixed term Apprenticeship of 15 months duration, full time (37.5 hpw). Core hours are Monday to Friday, 09:00 to 17:00, with flexibility to accommodate customer and service needs on weekends. Availability required between 07:00 and 21:00.
Salary from £10.00 to £12.21 per hour, plus an industry-recognised qualification funded by us, and attractive benefits including a health cash plan.
Home, a place where you belong
Typical day as an Apprentice Level 2 Support Worker
* Support our older residents aged 65 and over to live comfortably, safely, and independently at Watergate Court.
* Learn on the job: gain hands-on experience in adult care, working with skilled team members to develop knowledge and confidence.
* Work closely with a mentor and report to a Deputy Manager for guidance and day-to-day support.
* Get qualified while you work: complete an industry-recognised Level 2 qualification in Adult Care with a partner apprenticeship training provider.
* Ongoing support and development: access to an experienced tutor, regular learning sessions, and available tools and resources.
* Make a difference every day: assist with daily tasks, companionship, and supporting activities to improve residents’ lives.
Fancy going home each day knowing you have helped change customers’ lives for the better? You’ll be part of a top 10 Great Place to Work in the UK.
About You
* You are a current or previous customer of Home Group or live in a Home Group property.
* Ideally you have GCSEs in English and maths, but these can be completed as part of your apprenticeship learning if not.
* We’re a high-tech organisation, so you should have good IT skills.
* A genuine interest in learning and personal and professional development – this is a learning role.
Eligibility – Who qualifies as a Home Group Customer?
* To apply, you’ll need to meet at least one criterion:
* You currently live in a Home Group property (as a tenant or non-tenant) or you are currently accessing a Home Group service (live-in, drop-in, or community-based).
* You have accessed a Home Group service within the last five years.
* You are part of a Home Group umbrella service (for example, we own the property, but another provider delivers the support, or vice versa).
* You are a care leaver aged 16–24.
Our team
You’ll be joining our Watergate Court team, led by our Registered Manager Zeyad Ahmed, with Deputy Managers Eileen and Monika. We are a close-knit crew who value humour, good food, and a welcoming environment.
We are dedicated to high-quality care and have been nominated for the ‘Top Team’ award. At Watergate Care, we foster a supportive, social workplace with team-building events and celebrations.
Job details
* You will be earning a Level 2 qualification over 15 months while gaining substantial experience to launch your career.
* Many apprentices secure a permanent role with us, with potential future opportunities.
* You will be based at the service, working Monday to Friday, 09:00–17:00. Due to service needs, you may be required to work weekends and between 07:00–21:00 to support customer activities.
* There is built-in study time (20% of your working week) to progress toward your qualification.
* An Enhanced DBS check is required, and costs are paid by us.
What’s in it for you?
* 25 days leave (plus bank holidays and a “me day” to use when you want), with volunteering leave too.
* Health cash plan to cover dental, optical, prescriptions, and more.
* Over 800 high-street discounts on groceries, holidays, and days out, with possible double discounts via the NUS Student discount card we fund.
* Supportive wellbeing initiatives; Home Group is recognised as a great place to work.
* Opportunities to grow within the organisation as you develop your career.
* Generous pension with life insurance of 3x salary.
Find out more
Click APPLY NOW to see our Health and Social Care Apprentice Job Description, learn more about us, and apply. Details about our apprenticeships are provided. Some roles may close early, so apply promptly.
If you need reasonable adjustments during the recruitment process, contact recruitment@homegroup.org.uk.
Work Location
Gateshead (Watergate House)
Closing Date
* Sep. 25, 11:59:00 PM
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