Cloud2Me – Redhill, England, United Kingdom
Location: Redhill (Hybrid - up to 2 days per week following induction)
Salary: £42,000 - £52,000 (willing to pay more for the right person) + 5% performance bonus
Hours: 8-hour shift between 8am - 6pm (with flexibility for out-of-hours work when required)
Work type: Hybrid Working – up to two days per week (following office‑based induction process)
Reporting to: Senior Project Technician
About Us: We're Cloud2Me – a growing Managed Cloud Services provider passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple – deliver cutting‑edge tech wrapped in kind, competent, and efficient support, serving the direct customer, MSP channel, and SaaS vendors. We've grown 40% year‑on‑year over the last two years, and we're looking for another talented, personable, and ambitious Infrastructure Engineer to join our friendly team in Redhill.
The Role: As an Infrastructure Engineer, you'll be responsible for maintaining, supporting, and improving our hosting and cloud platforms, ensuring high availability and excellent performance for our customers. You'll work across a wide range of technologies from virtualization and storage to networking and cloud services, and collaborate closely with senior Technicians, project teams, and Support Engineers to deliver seamless technical outcomes. You'll also assist with upgrades, migrations, and infrastructure projects, helping to build and maintain the systems that power our managed services platform.
What You'll Do
* Support and maintain Cloud2Me's core infrastructure, including servers, storage, and virtualization environments.
* Manage Active Directory, Microsoft 365, and related identity and access services.
* Monitor system performance, capacity, and uptime, resolving alerts and incidents efficiently.
* Assist with system upgrades, patching, and scheduled maintenance tasks.
* Deploy and configure virtual machines, storage, and network components.
* Collaborate with project teams to support customer migrations and onboarding.
* Maintain detailed technical documentation and update configuration records (CMDB).
* Troubleshoot complex issues across hardware, software, and networking layers.
* Participate in out‑of‑hours maintenance windows when required.
* Contribute to continuous improvement through process automation and documentation.
What's In It For You
* £42,000 - £52,000 base salary (willing to pay more for the right person)
* 5% performance bonus
* Hybrid working (up to 2 days per week following induction)
* 22 - 25 days' holiday (rising with service)
* Company laptop
* In‑house and external training opportunities
* Frequent team socials and “Free Food Fridays”
* Free onsite parking
* Frequent overtime opportunities
* Supportive, friendly culture with clear progression opportunities
Sound Like You? If you're ready to take on a rewarding technical role with genuine career growth, apply now and join a business where people, passion, and performance come together.
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industries: Data Infrastructure and Analytics
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