BSS Industrial is a leading distributor of heating, pipeline and mechanical services equipment, with over 110 years of experience. We support customers across the building services and industrial sectors through a strong branch network and expert teams.
What you’ll do
* Understand customer needs and support the external Account Manager
* Use CRM and Sales Hub systems to generate leads and sales opportunities
* Manage customer enquiries from first contact to invoice
* Recommend products and alternatives to maximise sales
* Achieve personal sales targets while managing margins
* Build strong relationships with customers and suppliers
* Provide a central point of contact for customer queries
* Maintain accurate sales and credit documentation
* Support stock takes when required
* Always work safely and follow company procedures
What we’re looking for
* Confident communicator with a customer‑focused mindset
* Strong sales awareness and desire to succeed
* Experience in a phone‑based or customer service role is helpful
* Organised, proactive and able to prioritise
* Comfortable working independently and in a team
* IT literate with good numerical skills
* Product knowledge is desirable but not essential
No experience? No problem.
What you’ll get
* Competitive salary plus bonus (bonus is up to £1,500 per year)
* Monday – Friday working hours (no weekends or late evenings)
* 22 days holiday + bank holidays
* Full training and development opportunities
* Pension, life assurance and share schemes
* TP Group employee discounts
* Health, wellbeing and family‑friendly benefits
* Flexible working options are available and encouraged
* Clear career progression
We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.
#J-18808-Ljbffr