Wates Group is seeking an experienced IT Business Analyst to join our Responsive Maintenance business unit. This role focuses on developing roadmaps and scheduling solutions to improve our operations.
Location: Finsbury Park (occasional travel)
Business Unit: Responsive Maintenance
Salary: Competitive + Benefits
Contract: Full‑time, Permanent
About The Role
As an IT Business Analyst, you will collaborate with stakeholders across the business to understand challenges, define requirements, and deliver innovative IT solutions that drive efficiency and improvement.
Key Responsibilities
* Work with internal stakeholders to identify business problems and define requirements for future‑state solutions.
* Plan and manage analysis tasks throughout the project lifecycle.
* Use best‑practice tools to elicit, document, and validate functional and non‑functional requirements.
* Develop robust business cases and support feasibility studies.
* Collaborate with internal IT teams and external suppliers to design, test, and implement solutions.
* Support test planning and execution for small to medium‑sized projects.
* Contribute to developing internal business analysis competency and best practices.
What We’re Looking For
* 3+ years’ experience in a Business Analyst role, ideally with IT solution delivery.
* Business Analyst qualification (or equivalent experience).
* Experience with FEM systems.
* Strong stakeholder management and communication skills.
* Ability to translate business needs into technical solutions.
* Passion for growth and progression – eager to develop your career.
* Open to occasional travel as required.
Desirable
* Experience within the property services industry would be an advantage.
Why Join Us?
* A fantastic opportunity to make an impact and grow within a forward‑thinking organisation.
* Be part of a collaborative team, working on meaningful projects that improve operational efficiency and customer experience.
Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre‑employment checks.
To learn more about the checks included in this process, please click on the following link: National Security Vetting.
Work for Wates
Wates is one of the UK’s leading family‑owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.
We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:
Thriving places: working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
Thriving planet: protecting nature and taking action on climate change by collaborating and innovating with our partners.
Thriving people: creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.
We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
Referrals increase your chances of interviewing at Wates Group by 2x.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries
Construction
#J-18808-Ljbffr