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Team Leader - Investment Operations, Glasgow
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Location:
Glasgow, United Kingdom
Job Category:
Banking
EU work permit required:
Yes
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Job Reference:
16156_1751293599
Job Views:
9
Posted:
30.06.2025
Expiry Date:
14.08.2025
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Job Description:
Job Description:
Our client, an investment management firm in Glasgow, is recruiting for a Team Leader to join their Middle Office function on a 7-month fixed-term basis.
This is an excellent opportunity for an experienced people manager with a strong background in operations, client service, and regulatory awareness. Our client offers a hybrid working model of 3 days in the office and 2 days at home.
Skills/Experience:
* IOC qualification (or progress toward it) preferred but not essential.
* Previous experience managing or leading operational teams, ideally within financial services or investment management.
* Strong understanding of client servicing, regulatory compliance, and service delivery metrics.
* Knowledge of FCA CASS regulations or equivalent frameworks.
* Effective communicator with strong relationship-building and stakeholder management skills.
Core Responsibilities:
* Lead daily operations for onboarding and servicing to ensure consistent, high-quality delivery.
* Manage, coach, and develop team members to drive performance and improvement.
* Track and report on SLAs, KPIs, and risk metrics for internal stakeholders.
* Enhance processes to improve client and user experience (CX/UX).
* Collaborate across teams to align timelines, expectations, and strategy.
* Ensure compliance with FCA regulations and business continuity policies.
* Identify and support team training and development needs.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16156
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
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Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector inScotland
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