Salary: £40,000 - 40,000 per year Requirements: Proven experience in an MI, reporting, or performance analysis role Strong numerical and analytical skills Advanced Excel capability (pivot tables, formulas, data manipulation) SQL / MySQL knowledge Experience working with multiple data sources Operational Salesforce experience in current or most recent role Strong communication skills, with the ability to explain data clearly to non-technical audiences Responsibilities: Producing regular and ad-hoc MI reports to support operational and strategic decision-making Monitoring KPIs and identifying trends, risks, and opportunities Building and maintaining dashboards and performance reporting packs Extracting, cleansing, and validating data from Salesforce and other systems Working with stakeholders to define KPIs and reporting requirements Providing clear commentary and insight alongside MI outputs Managing multiple data sources, including complex or imperfect datasets Technologies: Excel Support MySQL SQL Salesforce More: We are a national, market-leading organization based in Redditch, seeking an Operations Analyst to join our team. In this permanent role, we offer a competitive salary of £40,000 and a collaborative, professional working environment. You will have high visibility and exposure to senior stakeholders, with the opportunity to influence performance through your insights and reporting. If you are a data-driven professional who enjoys making data meaningful, we would love to hear from you. last updated 16 week of 2026