37.5 hours per weekFTC 6 month maternity cover-Mon-Friday 8hr shift between 6.30am-17.30pm£13.66 per hourJob Description:As a Catering Supervisor at Sodexo atHMRC Manchester, M3 5AXTo manage a small team of catering operatives to deliver a specific standard of food service to client specification To be responsible for the safety and wellbeing of the catering operatives within your specified team. To ensure customers receive a pleasant and friendly experienceTo manage any cash transactions, banking and stocktakesTo become proficient on the e-proph IT, POS and BITE systemsTo support the catering manager in achieving KPIs, SLA, as set out in our contractTo comply with all Sodexo company policies and procedures and client policiesWhat you'll do:Undertake all required training in relation to all aspects of the catering service delivered to the client, as requested.Undertake specific training on the relevant catering offerAlways wear the company uniform, whilst at workWear any items of Personal Protective Equipment, as specified by the managerComply to all client policies / procedures in relation to housekeeping/infection control/ securityEnsure that all requirements in relation to COSHH, HACCP and food Hygiene are adhered to, as specified by the catering managerConduct all required training with catering operatives in relation to operational/ legal / client / food and beverage offer requirementsEnsure that all catering operatives adhere to the catering codes of practicesEnsure that all requirements of the specified catering offer, are carried out, as directed by the catering managerTo attend to all faults in relation to catering machinery/equipment.To report all defects to the catering manager / clientTo deliver staff team briefings, as requiredTo attend team / client meetings, as required To collate information in relation to payroll, as required.To complete all administration, as specified by the catering managerTo liaise with the specified client contact, as directed by the catering managerTo manage the ordering and distribution of catering consumables and stocktakes To undertake audits in relation to service delivery / offer compliance, as requested.To stand in for the catering manager in his/her absenceTo manage all risk assessments and allergy filesTo manage the vending operationTo perform special promotion and drive up spend per headWhat you bring:Experience in a similar role, with knowledge of catering operations and some supervisory or team leadership experience.Experience in hospitality (hotel, bar, or restaurant) is a plus.Strong customer service and communication skills.Ability to motivate and lead a team effectively.Comfort with working at a fast pace and adapting to changing situations.A collaborative mindset and the ability to communicate well with senior management.What we offer:Fully funded apprenticeship qualificationsCareer development opportunities within SodexoA friendly and supportive work environmentWellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.Career Growth – Apprenticeships, learning tools, and development opportunities.Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.