Salary: £33,000 - 68,000 per year Requirements: Demonstrable experience in a Network Engineer, Systems Engineer, Platform Engineer, or similar technical role. Proven ability to manage and support cloud-based or IoT-connected platforms. Strong track record of diagnosing and resolving complex technical issues remotely. Experience designing, building, and maintaining APIs or system integrations. Confident working with networking fundamentals including TCP/IP, VPNs, firewalls, routing, and switching. Experience working in operational or service-critical environments with uptime responsibility. Degree in Network Engineering, Computer Science, IT, Electrical Engineering, or related discipline – or equivalent practical experience. ITIL Foundation or service management awareness is beneficial. Experience collaborating with field engineering teams and external partners. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to work independently and as part of a team. Valid UK Driving Licence. Flexibility in working hours and approach, an attitude to see a task through. Experience working directly with OEMs or hardware manufacturers (desirable). Experience managing firmware, configuration, or interoperability across multiple OEM vendors (desirable). Experience with CPMS platforms, OCPP, OCPI, or similar protocols (desirable). Experience within EV charging, energy, utilities, or smart infrastructure sectors (desirable). Experience with automation, scripting, or platform optimisation (desirable). Responsibilities: Take full ownership of the CPMS platform and associated EV charging infrastructure network. Monitor, manage, and optimise performance across the client EV estate to ensure maximum uptime and efficiency. Diagnose and resolve the majority of faults remotely through the CPMS system. Diagnose faults and coordinate with planners and engineers. Design, build, and maintain APIs and system integrations between platforms. Act as the technical escalation point for complex network and system issues. Work closely with field engineers during reactive call-outs, providing technical guidance and root cause analysis. Work directly with OEM partners to manage interoperability, firmware, configuration, and platform integration. Develop, document, and continuously improve operational processes and workflows. Analyse network and charger performance data to proactively prevent faults. Support onboarding of new charging sites and clients into the CPMS environment. Contribute to future team structure, training, and capability as the estate grows. Maintain strong client and stakeholder communication where required. Lead, mentor, and motivate the network operations team to achieve organisational goals. Conduct performance evaluations and provide constructive feedback to team members. Technologies: Cloud Excel Firmware Hardware IoT Support ITIL Network TCP/IP More: We are a rapidly growing organisation focused on EV charging infrastructure, offering an exciting opportunity for the right candidate to take ownership of our EV Charging Point Management System (CPMS) and the wider fleet EV infrastructure estate. Our team values proactivity and innovation, with a culture that encourages autonomous decision-making and continuous improvement in systems and processes. We provide benefits such as a monthly car allowance, hybrid and flexible working, 35 days of annual leave (including company shutdown days), and various employee benefits. Our location is in person, fostering collaboration and teamwork. last updated 10 week of 2026