Overview:
Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations,ernments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
What we do / The Team
Markets Operations Technology is part of Citi Markets Technology and provides foundational Post Trade activities for Markets. We own platforms across Trade Management, Settlement, Payments, Confirmations, Asset Servicing, Margin & Reporting across all business lines and asset classes. Ours is a global remit and organisation providing mission critical platforms that face internal and external clients.
A Business Analyst is required to drive requirements, design and implementation for critical cross functional changes impacting our Markets Operations partners. This exciting role will blend a mix of technical knowledge, detailed analysis, problem solving andmunication skills to drive activity at pace whilst identifying and mitigating risks and issues.
Our team focuses on Data and Controls linked Citi wide Transformationmitments and therefore requires a focused and diligent individual who can challenge and drive business oues. We are execution focused and responsible for deliverables across multiple teams and geographies.
Role Overview/What will you do:
This role will manage requirements, dependencies,munication and engagement across multiple areas to define and drive a holistic solution. An ability to quickly grasp detail is essential. Our stakeholders and partners are based at Citi sites globally.
Core activities will be to:
1. Requirements Elicitation: Gather and analyze business requirements, translating objectives into tangible deliverables and measurable oues. Focus on understanding the "why" behind requests and provide credible challenge using subject matter and industry expertise. Partner with our application teams to design solutions that can be delivered effectively
2. Gap Analysis: Identify gaps between current and desired business processes, proposing solutions that drive improvements and with consideration of upstream/downstream and data impacts
3. Stakeholder Management: Effectivelymunicate with stakeholders, ensuring alignment on desired business oues and managing expectations throughout the project lifecycle
4. Change Management: Support change management activities, focusing on user adoption and realizing the intended business oues of the new processes or systems
5. Data Analysis: Analyze data to validate and prioritize requirements and provide insights that contribute to business oues. Track key metrics and report on progress toward goals
6. Documentation and Reporting: Create and maintain documentation related to projects, processes, and achieved business oues
Key Skills and Experience required:
This role is varied and will provide exposure to different parts of our Markets business for ongoing career development. To get started we are looking for:
7. Experience: Proven experience as a Business Analyst with a demonstrable track record of delivering projects that achieve measurable business oues. Project experience in Financial Services domain
8. Analytical Skills: Strong analytical and problem-solving abilities, with the ability to think critically and strategically about how solutions contribute to business oues
9. Data Skills: Demonstrable experience in working with large data sets in Excel or more advanced tools and ability to drive insights from data
10. Technical Skills: This role sits within Citi Technology and the ability to think, design andmunicate in a way that considers solution Engineering is important
11. Education: Bachelor's/University degree or equivalent experience
Any Beneficial / Nice to have skills and experience:
An outstanding candidate would also have exposure to:
12. Technical Proficiency: Familiarity with software tools and techniques, including requirements management tools, modelling tools (, Visio), and data analysis tools (, Excel, SQL). Proficiency in Python and SQL is highly beneficial. Experience with Agile/Scrum methodologies is a plus.
13. Domain Expertise: Knowledge of Markets and wider-Banking domains is highly desirable. Understanding of how technology solutions impact business oues within these domains a is plus.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
What we'll provide you
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive apetitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
14. 27 days annual leave (plus bank holidays)
15. A discretional annual performance related bonus
16. Private Medical Care & Life Insurance
17. Employee Assistance Program
18. Pension Plan
19. Paid Parental Leave
20. Special discounts for employees, family, and friends
21. Access to an array of learning and development resources
Visit ourGlobal Benefitspage to learn more.
Alongside these benefits Citi ismitted to ensuring our workplace is where everyone feelsfortableing to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
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Job Family Group:
Technology ------------------------------------------------------
Job Family:
Technology Management ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
Forplementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable amodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View Citi's EEO Policy Statement and the Know Your Rights poster.
Job ID 25858372