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As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a committed and passionate Team Leader to join our growing business.
As Team Leader, you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Key responsibilities include:
* Delivering great availability for customers.
* Actively selling products to help drive sales.
* Completing actions set by your line manager.
* Supporting and working with the Talking Shop Rep.
* Fostering an inclusive culture.
* Supporting team development and sharing knowledge.
Doing the right processes and doing them right:
* Completing actions from daily floor walks focusing on customer experience.
* Providing excellent service both in-store and at the doorstep.
* Following cash handling and security policies.
* Implementing “One Best Way” digital processes.
Leadership:
Your leadership should be at the core of your actions to motivate your team and serve customers:
* Be approachable and customer-focused.
* Respect your colleagues.
* Work enthusiastically with your team.
* Act to reduce waste.
* Be considerate of the business and colleagues.
Required skills & experience:
* Experience in retail management or supervision is preferred but not essential.
* Effective communication with colleagues.
* Ability to plan and organize shifts using the team effectively.
* Providing constructive feedback.
* Leading by example during shifts.
What We Offer:
* 15% discount in all Iceland and The Food Warehouse stores.
* 28 days holiday (including Bank Holidays).
* Christmas vouchers, increasing with service length.
* Refer a Friend scheme.
* Christmas saving schemes.
* Long service awards.
* Healthcare plan options.
* Grocery Aid support.
* Career development opportunities.
* Inclusive work environment.
Apply now to join the team and start your Iceland story!
Additional Information:
Seeking a dedicated Team Leader to cover store management in the absence of the Store Manager and Deputy Managers. Shifts are 5 days over 7, varying from 5am-1pm, 10am-7pm, and 2pm-10pm. Applicants must be fully flexible across all 7 days.
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