IT Administrator / Support Location: Bury St Edmunds, Sudbury, Framlingham, Halesworth Salary: Competitive benefits I'm working with a forward-thinking professional services firm who pride themselves on being approachable, modern, and client-focused (think friendly experts, not stuffy old-school). They're growing, and now need an IT Administrator who can keep their tech running smoothly while shaping the future of their systems. This isn't just a 'fix the printer and reset the password' gig, you'll be trusted to manage incidents end-to-end, oversee upgrades and patching, review systems for vulnerabilities, and even get involved in AI projects and automation to help modernise the firm's IT. What's on your plate: Hands-on IT support across multiple sites (Windows, Macs, iOS & Android) Supporting case management software Microsoft Office Suite Networking know-how (VPN, firewalls, DNS, TCP) Monitoring, maintaining and patching servers and infrastructure Liaising with external contractors when things get tricky Bringing fresh ideas around AI, SharePoint, Teams, Power Automate & PowerApps What you'll bring: Solid IT support experience (ideally across multi-site environments) Strong troubleshooting skills with a calm, client-first approach Organised, detail-focused, and able to juggle priorities Bonus points for experience in legal/regulated environments A proactive interest in AI and digital innovation What's in it for you: Life assurance & healthcare plan Generous holiday allowance (because work/life balance matters) Friendly, supportive culture where your ideas are actually listened to The chance to genuinely shape how IT is run across the business The practical bits: Full-time, 9am-5pm, Monday to Friday Based across offices in Suffolk, so own transport is essential If you're the type who gets a buzz from making systems slick, solving tech puzzles, and helping people work smarter, this one's got your name on it. Drop me your CV and let's chat.