Job Title: Food and Beverage Assistant
We are seeking friendly, trustworthy, and motivated individuals to join our team at The Dining Room, one of North East's 5 red star hotels. We offer both part-time and full-time hours.
Responsibilities:
1. Provide attentive service during meals and address special requests.
2. Assist in the general cleaning of work areas.
3. Upsell desserts, starters, drinks, etc., whenever possible.
4. Maintain a well-groomed appearance and wear uniform.
5. Attend training sessions and develop an understanding of the menu to guide guests effectively.
Candidate Requirements:
1. Customer-focused with the ability to deliver excellent service in a fast-paced environment.
2. Previous experience is desirable but not essential; full training will be provided.
3. Excellent communication skills.
4. Attention to detail to ensure 5-star service standards.
5. Knowledge of Simphony/Oracle software is a plus.
6. Professional interaction with management, team members, and guests.
7. Team player with the ability to work independently.
8. Transport is essential due to location and shift timings.
Compensation and Benefits:
* Salary: Up to £12.21 per hour plus a share of service charge (~£2,000 annually for full-time).
* Hours: Full and part-time, including weekends and bank holidays.
* In-house training and progression opportunities.
* Benefits include a reward scheme, charity involvement, wellness programs, discounts, pension scheme, uniform, free parking, and incentives.
Join Our Award-Winning Business:
Be part of a team recognized with multiple awards, including North East England Tourism Awards and Visit England Awards. If you are ready for a rewarding challenge, we want to hear from you today!
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