Housing Triage Officer - Braintree
Contract. £30.00 per hour. Umbrella. Hybrid – 3 days onsite, 2 days work from home. Full time.
Driving licence and access to own vehicle is essential.
Duties and responsibilities
* To be part of the busy Housing Team within Braintree District Council, providing a proactive service, giving advice and assistance to anyone with housing related problems in accordance with current legislation and code of guidance.
* To be the first point of contact for all new enquiries into the service and to conduct an initial assessment of the approaching household.
* To ascertain a household's risk of homelessness at first point of contact.
* To provide advice and early intervention assistance to those at risk of homelessness but not within 56 days.
* To undertake case work as necessary to complete triage assessment of cases.
* To co‑ordinate and provide responses to all general housing queries including emails and phone calls.
The Experience You Will Bring
* Recent relevant experience of working in a similar role.
* Must have good interpersonal skills and be non‑judgmental.
* The ability to apply investigative skills.
* Hold full driving licence and have use of a car.
To find out more information please contact Abbie at
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
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