Enso Recruitmentis proud to be working with a highly respected Microsoft Solutions Partner with an established footprint across Ireland and the UK. With a strong focus on Dynamics 365, Power Platform, and cloud-based transformation, they are continuing to grow their consulting practice in response to increasing client demand.They are now seeking a Dynamics 365 F&O Support Consultant to join their growing team, providing high-quality functional and technical support across Dynamics 365 Finance & Operations environments.This is a client-facing role suited to someone who enjoys problem-solving, troubleshooting complex ERP issues, and delivering excellent service in a fast-paced consulting environment.The OpportunityThis role sits within the Client Services function, supporting customers post-implementation across their D365 F&O landscape. You will act as a key escalation point for ERP-related issues, working closely with functional consultants, developers, and Microsoft support where required.You will play an important role in ensuring system stability, performance, and continuous improvement across client environments, while maintaining strong communication with stakeholders.Key ResponsibilitiesTechnical Support & TroubleshootingDiagnose and resolve issues across Dynamics 365 F&O modules, workflows, integrations, and customisationsInvestigate complex functional and system-related queries, providing clear, actionable resolutionsValidate and test hotfixes, patches, and new feature releasesSupport environment management, updates, and release planningWork directly with Microsoft Support on platform-level issues where requiredAssist in identifying root causes and implementing preventative improvementsCollaboration & CommunicationProvide structured, professional communication to end users and business stakeholdersWork closely with functional consultants, developers, and project teams to resolve cross-functional issuesIdentify and communicate relevant functional or system changes to internal teamsManage multiple priorities effectively while remaining calm under pressureAbout YouExperience working with ERP systems in a support, consulting, or functional roleStrong problem-solving skills with the ability to analyse complex issues independentlyExcellent communication skills and confidence working directly with clientsProactive, organised, and committed to continuous learningComfortable working in a fast-paced consulting environmentBenefitsHybrid workingBonusPensionPrivate Healthcare20 Days PTO plus Stat DaysLife AssuranceLearning and Development OpportunitiesTo find out more about this opportunity, submit your CV below, or reach out to a member of the Enso Recruitment team today! Skills:Dynamics 365 D365 ERP ERP SystemsWHJS1_NI