Job Title: Insurance Broking Accounts Technician
Location: Chelmsford, Essex (Hybrid - flexibility to work from home)
Contract Type: 12 months with the possibility of extensions
Rate: £300.00 inside IR35 via Umbrella companies
Overview
We are seeking an Insurance Broking Accounts Technician to join a Global Broking Centre team, based primarily in Chelmsford. This role is responsible for the delivery and development of fiduciary services across a portfolio of business, ensuring operational excellence, compliance, and strategic improvements. The role also includes oversight of offshore service delivery, contributing to performance management and process optimisation.
Key Responsibilities
* Deliver fiduciary KPIs, SLAs, and working capital targets.
* Collaborate with internal teams to achieve business outcomes.
* Support the development and execution of fiduciary account strategies.
* Lead delivery of specific projects and service improvements.
* Provide oversight and guidance to offshore service teams.
* Identify and implement process enhancements to improve efficiency and control.
* Produce regular reports and presentations for senior stakeholders.
* Maintain and update documentation related to fiduciary processes.
* Ensure compliance with internal risk management frameworks and policies.
* Build and maintain strong relationships with internal and external stakeholders (e.g. underwriters, auditors).
Essential Skills & Experience:
* Strong understanding of insurance broking accounts and fiduciary processes.
* Proven experience working with offshore service providers.
* Excellent analytical and problem-solving skills.
* Strong interpersonal and communication skills across all levels.
* Ability to influence and lead initiatives.
* Knowledge of the UK regulatory environment.
* Enthusiastic team player with leadership qualities.
Either apply direct! Or please contact me on
Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days we will not be progressing with your application. Thank you for your understanding.
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