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Refugee Resource supports the mental health and wellbeing of refugees, asylum seekers, and vulnerable migrants through therapeutic care, practical assistance, and community integration. Based in Oxford, we offer one-to-one counselling, group therapy, casework support, and activities that foster community connection and empowerment. As global conflicts rise and displacement increases, the demand for our services continues to grow. Our work provides a safe, confidential space where people can begin to heal from trauma, rebuild their lives, and feel a renewed sense of belonging.
Interim Head of Client Services – Part Time (6 months)
Salary: £27,000.00 per annum based on (22.5 hours per week) Location: East Oxford - on site
Make a Difference. Lead Change. Transform Lives.
We are seeking an Interim Head of Client Services to provide inspirational leadership across our frontline services. This pivotal role offers a unique opportunity to shape and deliver life-changing support for refugees, asylum seekers, and vulnerable migrants who have experienced trauma, displacement, and loss.
About You
We are looking for a values-driven leader who can hit the ground running and bring both operational expertise and strategic insight. You will have:
* Proven experience managing services in a health, social care, or community setting.
* Strong leadership and people management skills with the ability to inspire, develop, and support diverse teams.
* Risk management and safeguarding experience.
* The ability to build partnerships, represent the organisation externally, and identify new opportunities for growth.
* Commitment to equality, diversity, and inclusion and to improving outcomes for refugees and asylum seekers.
* Play a key leadership role in a respected Oxford-based charity.
* Lead services that directly impact some of the most vulnerable people in our communities.
* Work alongside a passionate, skilled, and supportive team.
* Help shape the future direction of Refugee Resource.
Responsibilities
* Lead and manage our counselling, psychotherapy, mentoring, women’s services and social inclusion programmes.
* Ensure services are client-centred, safe, and of the highest quality.
* Support strategic planning and business growth, including developing new social enterprise training opportunities.
* Represent Refugee Resource externally, building strong partnerships with funders, commissioners, and stakeholders.
* Champion the voices of our clients, ensuring their needs and experiences shape service design and delivery.
* This role will see you managing up to 6 direct reports, balancing strategic oversight with hands on leadership.
How to apply
If you are a dynamic and compassionate leader who thrives in challenging but rewarding environments, we would love to hear from you.
Send your CV and a covering letter to: sueleigh@refugeeresource.org
Job details
* Seniority level: Director
* Employment type: Part-time
* Job function: Business Development and Sales
* Industries: Non-profit Organizations
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Note: This posting reflects the current role and is intended for applicants seeking this interim appointment. Location: East Oxford, United Kingdom.
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