Senior Business Analyst
* Carlisle, Newcastle or Workington
* 36.25 hours per week
* Fixed-term 18 months
* £50,490 (FTE based on 36.25 hours per week) + Benefits package
Castles & Coasts Housing Association (CCHA) is currently looking to recruit a fixed term, full time (36.25 hours per week) Senior Business Analyst, based in Carlisle, Newcastle, or Workington with a salary of £50,490 per annum.
If you are looking for an exciting new role, this is a great opportunity to join the Transformation Team at CCHA.
As our Senior Business Analyst, you’ll play a pivotal role in shaping the redesign of our services, processes, and future ways of working. You’ll help identify requirements and inform selection of the right technologies to enhance customer & colleague experience, improve efficiency, and enable our people to focus on what really matters – our customers.
You’ll have experience of leading and mentoring a team of Business Analysts, ensuring best practice and consistency across all analysis activities. You’ll shape and maintain CCHA’s process architecture, facilitate workshops, manage the full requirements lifecycle, and act as a key link between stakeholders, technical teams, and partners. Supporting the development of business cases, you’ll help define clear benefits and ensure that every change delivers real value.
CCHA owns and manages more than 7,400 homes across the North of England in Cumbria, Northumberland, Tyne and Wear and North Lancashire. As an Association, we focus on the needs of the local communities we serve, tackling the housing crisis, improving services within our communities, and use our strength and efficiency to meet housing service needs. We are committed to providing excellent services to our customers.
If you like what you’ve read, and you would like the opportunity to join the CCHA Team, we’d love to hear from you. If you choose to apply, and are successful, you will be rewarded on all levels - a great place to work and a great team of people to work with.
You can find more information on this role by downloading the document available below. If you are looking to make a real difference to the service we provide to our residents, please click “Apply Now” to complete our online application.
Closing date: N/A, candidates are encouraged to apply at the earliest opportunity.
Interviews to be held in Newcastle at our Arcadia Office – if alternative arrangements are required, please contract our recruitment team at