When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.
Salary:
Up to £28,000 per annum inclusive of Service Charge
About Park Hyatt London River Thames
Offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace, and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space, and an indulgent spa with relaxation lounges, spa rooms, and an indoor pool.
Duties and Responsibilities: In-Room Dining Night Waiter/ess
1. Take and process room service orders accurately and efficiently, ensuring all guest preferences and special requests are noted and fulfilled.
2. Deliver food and beverages to guest rooms promptly and professionally, maintaining a high level of presentation and etiquette.
3. Work closely with other hotel departments to ensure smooth operations and guest satisfaction.
4. Adhere to departmental standard operating procedures to uphold service levels.
5. Ensure compliance with food safety and health and safety regulations.
About You
Previous experience in a luxury environment within the hospitality industry. Exceptional interpersonal and communication skills, with a focus on providing outstanding levels of service.
Benefits of the Role
* 12 complimentary nights a year across Hyatt Hotels worldwide
* Discounted hotel stays across Hyatt for you, your family, and friends from the start!
* Uniform provided and laundered free of charge
* Headspace membership and access to our Employee Assistance Programme
* 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
* Continuous learning and development opportunities with clear career paths and promotion opportunities across Hyatt Hotels worldwide
At Hyatt, we care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Joining Hyatt means becoming part of a global family with over 1150 hotels in more than 70 countries, recognized as a Great Place to Work.
We are passionate about diversity, equity, and inclusion. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.
Join us in making travel more human — connected, sustainable, and inclusive. Everyone’s role matters. Opportunities to grow and be yourself are here. Hospitality is more than a job — it’s a career for caring people.
Next Steps
Apply today for the In-Room Dining Night Waiter/ess role and start your journey with Hyatt Hotels!
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