Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live.
Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing – from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need.
For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs.
Job description
Main purpose of the role
We have an exciting opportunity for a Sales Administrator to join our West Midlands region at our brand-new office at Fort Dunlop, Birmingham. The main purpose of the role is to provide a high level of Sales Administration service to the Head of Sales and the wider Sales Team. The Sales Administrator will establish good working relationships with all relevant Keepmoat employees, customers, and subcontractors.
The duties of the role include (but are not limited to);
* Receive telephone enquiries from potential customers and provide appropriate sales information to encourage them to visit site via appointment.
* Maintain regular contact with existing customers on all aspects of build, sales progression via telephone and progress email
* Update and maintain customer records, following up and chasing outstanding information as necessary
* Deal with banks, building societies, solicitors and estate agents in a confident and professional manner to progress each sale to exchange of contracts in 6 weeks and then through to legal completion
HS&S Responsibilities
To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards.
Skills, knowledge & experience
We are looking for an experienced Administrator who embodies our Keepmoat values; a straightforward and skilled communicator with strong organisational skills.They will be creative and apply a flexible and agile approach to their administration work. They will be passionate about their work with a helpful, can-do attitude. The postholder will be collaborative with the ability to communicate well both verbally and in writing.They will have a high level of computer literacy in MS Office.
Experience within a similar role in the Housebuilding/construction industries specifically would be beneficial but is not essential.
If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact recruit@keepmoat.com
Why work for us?
At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers.
* Competitive rates of pay – We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year.
* Bonus Scheme – Our annual bonus scheme is linked to team and company performance.
* Special offers for staff – We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out.
* Trust – We encourage you to come up with ideas and get the most out of your job with us.
* Development – we offer genuine development opportunities to progress your career.
Our values
Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement.
* Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It’s about being respectful and working in a transparent and honest way.
* Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible.
* Passionate - We care about what we do. We put pride and energy into delivering results. It’s important to us to do a good job.
* Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don’t offer a one size fits all solution; we are flexible and will tailor our services to our customers’ needs.