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User researcher - 6 month ftc

Birmingham (West Midlands)
AND Digital
User researcher
Posted: 11 June
Offer description

Who We Are:
AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We’ve been helping organisations build better digital products and stronger digital teams since 2014. We believe our work should always make a remarkable impact for our clients. We do this through our regional offices (or ‘Clubs’) building strong relationships with our partners, so that they are always prioritised by a team within close proximity.

This unique model has driven success for our clients and ourselves, evidenced by our remarkable organic growth since 2014. Today we number more than 1,300 people with Clubs all over the UK, Europe and the USA with plans for global expansion in the next couple of years.

Join us - and help us fulfil our mission to close the world’s digital skills gap.

What you’ll bring to the table:

1. Demonstrable experience working as a user researcher in the public sector
2. Passion for conducting inclusive and robust research
3. Ability to define appropriate research activities to help meet strategic objectives and deliver products and services
4. Creative and engaging approach to presenting research findings to a variety of audiences
5. Knowledge of the technologies used to build and operate digital services, including innovative and emergent technologies
6. Experience of working to the GDS standards, across multiple stages of the delivery lifecycle
7. Understanding of agile approaches and experience of working in agile teams

Why join AND Digital?

We have three core values: wonder, share, and delight. These values inform how we work with clients, and our culture: what it feels like to work for AND. We believe collaboration, ambition, curiosity and fun can drive innovation by creating a better environment for problem-solving.

By joining AND, we’ll provide:

8. Opportunities to work on projects with big clients and produce meaningful work that makes a genuine difference to people’s lives.
9. A “Blended Working” model, meaning you will be able to work in a range of locations from; your home, in your clubhouse, on a client, as well as just a change of scenery.
10. The benefits of having a small company feel through being part of an autonomous Club, while being able to take in the benefits of a larger organisation.
11. A dedicated career scrum team, designed to help you reach your career goals and develop the skills you need to be your best self.
12. A safe environment for you to be yourself and challenge yourself.

Equal Opportunities Statement

We are an equal opportunity employer and welcome applications from all qualified candidates. We actively encourage applications from women, ethnic minorities, and individuals with disabilities. We consider all flexible working arrangements, subject to the requirements of the role. Where reasonable adjustments are needed, we will strive to make changes to accommodate them.

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