Job Title: Lending Operations Coordinator
Job Summary:
We are seeking a detail-oriented and proactive individual to join our lending team as a Lending Operations Coordinator. This role will involve supporting lending activities across various loan products, collaborating with internal and external stakeholders, and delivering exceptional service.
The Role:
In this position, you will be the first point of contact for customers and brokers, handling queries and providing swift and accurate responses. You will also support lending applications, ensuring compliance and efficiency. Additionally, you will work closely with internal teams, clients, and brokers to maintain strong communication and service standards.
You will have the opportunity to contribute to improving operational processes and help roll out new products. Proficiency in IT systems, such as Outlook, Word, Excel, and other Microsoft Office tools, is essential for this role.
About Us:
We value collaboration, customer-focused service, and innovation. Our team is passionate about delivering exceptional results and continuously developing our skills and knowledge. If you are looking for a challenging and rewarding role where your ideas and contributions are valued, we would like to hear from you.
Responsibilities:
* Be the First Point of Contact: Handle customer and broker queries, ensuring timely and accurate responses.
* Support Lending Applications: Assist in managing loan applications, ensuring compliance and efficiency.
* Build Relationships: Collaborate with internal teams, clients, and brokers, maintaining strong communication and service standards.
* Drive Efficiency: Contribute to improving operational processes and help roll out new products.
Requirements:
* Tech-Savvy: Proficient in Outlook, Word, Excel, and other IT systems.
* Strong Communicator: Confident in both written and verbal communication, with experience working with third parties and senior team members.
* Detail-Oriented: Organized with strong attention to detail, able to manage multiple tasks effectively.