Tailor Made Technologies, located in Whiteley, is hiring a Dedicated 2nd Line IT Service Desk Engineer to provide high-quality customer support. This role involves managing tickets, resolving incidents, and liaising with third parties while maintaining compliance with SLAs.
The ideal candidate will have experience with ITIL service desk processes, Active Directory, and Office 365. The position offers a competitive salary, training opportunities, and various employee benefits, including 25 days of holiday and a company pension.
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