Job Description
At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto, it’s something we strive towards constantly through our work. Every day we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world’s leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting situations.
Location: Gloucester
Role responsibilities
* Provide first and second level technical support on incidents and problems
* Monitor overall system performance and ensure smooth system functionality
* Create, maintain, and utilise documentation
* Assist building compliance with our processes and policies
* Able to work autonomously or within high functioning team environment
What you will bring to the team
* Excellent organisation and time management skills
* Working to ITIL best practices
* Desire to improve processes, looking for the root cause of a problem
* Willingness to both share your knowledge and learn from others
* A proactive approach towards looking for risks and problems
* Excellent written and verbal communication skills
* An ability to adapt quickly and work in an agile fashion
Desirable Skills and Technologies
* Hands‑on production experience on Linux, OpenShift
* Good knowledge on Linux, Kubernetes and OpenShift
* Role based access control in relation to OpenShift roles and SCC’s
* Good troubleshooting skills on OpenShift and Kubernetes
* Good troubleshooting skills in Docker and Podman
* Confidence in using GIT/Source Control
* Good CI/CD pipeline understanding
* Ansible automation
* Ability to write technical documentation
* Experience with ArgoCD, Istio/Service Mesh, Tekton and Helm Charts will be added advantage
* OpenShift monitoring and writing custom alerting using Prometheus Alertmanager
* CheckMK to monitor physical infrastructure
* Experience with Red Hat Quay Container Registry
* Experience with Red Hat CEPH Storage
* Experience with Red Hat OpenStack
* Experience with maintaining Dell PowerEdge Servers
What we can offer you
* Competitive Compensation & Pension Scheme – Rewarding your expertise while securing your future.
* Comprehensive Benefits Package – Including DXC Select, Perks at Work, and incentive programs for exclusive savings and rewards.
* Continuous Learning & Development – Access to upskilling opportunities, career growth resources, and industry‑leading training.
* Lifestyle Perks – Enjoy options like the Salary Sacrifice Car Scheme and more.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in‑person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
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