Overview
Night Concierge role at Rendall & Rittner. Location: Fitzrovia, London W1T. This is a permanent position with a 4 days on, 4 days off schedule from 19:00 to 07:00. Salary £30,500 per year.
Location and Development
Based at a high-end residential development in Fitzrovia, consisting of 289 luxury apartments, surrounding a landscaped courtyard, with commercial office units and a restored Grade II Chapel. Nearest stations include Oxford Circus and Great Portland Street.
Key Responsibilities
* Passionate about creating a positive and safe environment for residents, guests, and the team.
* Expert in customer service, using this expertise to lead, engage, and inspire others.
* Proactive in seeking opportunities to drive the performance of the development.
* Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.
* Values and supports the team, building strong working relationships with residents, guests, and external contractors.
* Has a track record of delivering great customer service, managing complaints, and thriving in a team environment.
Qualifications and Requirements
* Experience in customer service and a commitment to safety.
* Ability to work as part of a team in a collaborative environment.
Benefits and Perks
* Award-winning company reputation and professional development, including fully funded training programs.
* Exclusive savings on entertainment, travel, dining, shopping, health, and fitness.
* Competitive salary with discretionary bonuses.
* 16 days of holiday plus national holidays.
* Optional overtime available through the in-house TSS team.
* Team uniform provided.
* Pension scheme and Employee Assistance Programs (EAP).
How to Apply
Ready for this opportunity? Explore Rendall & Rittner on LinkedIn or visit the company website for current openings. Candidates must be eligible to work in the UK with documentation to support eligibility. Some benefits may apply after a qualifying period.
Join Rendall & Rittner and advance your career with a role that offers growth and impact.
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