Job Title: Logistics and Sales Administrator
Opportunity for an organised and flexible administrator to join a growing global business in Essex.
Purpose of the Post
To be responsible for all aspects of logistics and sales administration, acting as the first point of contact with key customers and ANZCO NZ for order management, shipping details, and information requests. The role aims to support the Logistics, Commercial, and General Managers by handling data management and accuracy of sales and logistics information in customer and company software systems. The post also involves covering the Logistics Manager during holidays and travel, and being an active member of a small team.
Duties and Tasks
Logistics Administration
* Verify the accuracy of importation documentation and rectify errors with ANZCO NZ.
* Request PINs and coordinate bookings with hauliers.
* Distribute loadout and weekly shipment reports to customers; serve as the point of contact for ad hoc customer inquiries.
* Update logistics logs with ETAs and dispatch details.
* Provide backup support for the Logistics Manager.
* Manage orders between ANZCO NZ/Itoham Japan and customers for weekly and monthly programs.
* Input sales data into ANZCO systems and confirm details with customers.
* Handle customer-specific sales administration tasks.
* Manage important documents and processes such as specs, certifications, trace requests, and industry data reports.
* Oversee various customer purchasing and supply chain systems.
* Create and distribute stock availability sheets to the sales team.
* Coordinate onboarding of new customers and submission of required forms.
General Administration
* Manage the office landline.
* Pack and courier product samples.
* Oversee holiday calendar, office supplies, and expense filings.
* Potentially take over smaller customer accounts if interested.
Other Duties
* Perform any additional reasonable duties or reports as directed by the General Manager, Logistics Manager, or Commercial Manager, within your skills and capabilities.
Person Specification
The ideal candidate should be self-motivated, enthusiastic, and possess strong organisational and administrative skills. Attention to detail and the ability to execute repetitive tasks accurately are essential. The candidate should be able to work independently, adapt to a small multi-function team, and assist wherever needed.
Experience (Essential or Desirable)
* Knowledge of the industry and current practices (Desirable)
* Experience in logistics or sales administration (Essential)
* Experience in sales (Desirable)
* Proficiency in Microsoft Word, Excel, and Outlook (Essential)
* Ability to prioritise tasks and meet strict deadlines (Essential)
* Effective communication skills, both formal and informal (Essential)
* Flexible work ethic and team player attitude (Essential)
Qualifications (Essential or Desirable)
N/A
Additional benefits include a discretionary bonus, health insurance, and a defined contribution pension scheme with optional salary sacrifice and a 5% employer contribution.
Conditions
* Hours: 24 hours per week (3 days), with flexibility on hours and days.
* Holidays: 15 days (based on 25 days per year, FTC).
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