Job Summary
Assistant Director of Operations
Department ADMK
Band 8C £76,965 - £88,682 per annum pro rata
Hours 30 per week, flexible working available
Location: Milton Keynes, MK6 5LD
Contract: Permanent, Part‑time
About ADMK
ADMK is a wholly‑owned subsidiary of Milton Keynes University Hospital that delivers high‑quality facilities services to support NHS care. We operate with a commercial approach, upholding NHS values and mission.
Key Responsibilities
* Lead development and delivery of operational plans and long‑term strategies.
* Oversee budgeting, forecasting, and performance monitoring.
* Ensure compliance with statutory, regulatory and NHS governance frameworks.
* Drive continuous improvement and innovation in service delivery.
* Collaborate with the parent NHS Trust and stakeholders to align objectives.
* Support business case development and commercial decision‑making.
* Manage day‑to‑day operations of the organisation, including hotel services.
* Lead negotiation and performance management of significant external contracts.
* Coordinate with finance and contract management teams on reporting and audits.
* Lead incident investigation, risk management and closure of incidents via Datix.
* Provide leadership, development and support to a diverse technical team.
* Ensure corporate governance, statutory compliance and equality/diversity policies are upheld.
Person Specification
Qualifications and Knowledge
* Degree level in a relevant subject area.
* Formal Health & Safety qualification is desirable.
Experience
* Senior management experience delivering services in a complex environment.
* Sound understanding of budgeting, forecasting, operational reporting and business case preparation.
* Management of diverse teams and experience with operational budget management.
* Experience in developing and implementing commercial and operational strategies.
* Managing projects involving multiple stakeholders.
* Knowledge of NHS guidance regarding buildings and guest services.
Skills
* Strong leadership, confidence in managing change.
* Ability to work under pressure and meet deadlines.
* Excellent verbal, written, negotiation and presentation skills.
* Effective partnership and relationship management.
* Report writing for board and sub‑board level.
Personal and People Development
* Commitment to continuous improvement and CPD.
* Commitment to equality, diversity and inclusion.
Specific Requirements
* Physical ability to access plant and equipment by ladders, on roofs and in restricted areas.
* Self‑starter, capable of working on own initiative.
* Ability to perform duties with reasonable aids and adaptations.
Benefits
* Free on‑site parking.
* Free tea and coffee.
* Generous annual leave and flexible working.
* Extensive staff health and well‑being programme.
Equality, Diversity and Inclusion
We welcome applications from all backgrounds and are committed to equality, diversity and inclusion. The post is subject to an initial probationary period of six months, extendable up to 12 months. A DBS check may be required for new employees.
Application Process
Interview: 20 November 2025. Submit application online by 28 October 2025.
Disclosures
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Disclosure and Barring Service checks will be required.
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